inDrive Expands Driver Support in Karachi
inDrive, one of Pakistan’s most popular ride-hailing services, has launched its second Pit Stop Driver Training and Facilitation Center in Karachi. This new center aims to provide crucial training to drivers, focusing on road safety, customer service, and vehicle upkeep. By enhancing driver skills, inDrive hopes to offer a safer and more reliable service to its growing number of users in Karachi, one of the largest urban markets in the country.
Empowering Drivers with World-Class Training
The new Pit Stop center offers international-standard training, covering essential areas such as road safety protocols, customer relations, and first aid training in collaboration with Rescue 1122. With Karachi being a major market for inDrive, the company aims to equip drivers with the knowledge and skills needed to meet the city’s fast-paced and demanding mobility needs. This initiative underscores inDrive’s commitment to maintaining high service standards while enhancing driver capabilities.
Enhancing the Ride-Hailing Experience
Sidra Kiran, PR Manager at inDrive, expressed her excitement about the expansion: “This new Pit Stop in Karachi is about more than just technical training; it’s about empowering our drivers to provide the best experience possible for passengers. With Karachi being such an essential market for us, we are ensuring our drivers are prepared to offer top-tier services that meet the city’s growing mobility needs.”
Part of a Larger Strategy
The Karachi facility is a vital part of inDrive’s larger strategy to support its drivers through routine checks, skill development, and ongoing verification processes. Ali Hassan, DA Manager at inDrive, emphasized that the Pit Stop center plays a key role in the company’s driver-centric approach. “This investment in driver development ensures not only higher service quality but also reinforces inDrive’s position as a leading platform that prioritizes both driver and passenger satisfaction,” Hassan noted